IMPACT OF OCCUPATIONAL STRESS ON THE JOB PERFORMANCE OF SECRETARIES IN THREE BUSINESS ORGANISATIONS IN KWARA STATE, NIGERIA
Abstract
The study sought to find out the impact of occupational stress on the job performance
of secretaries in three business organization in Kwara State, Nigeria. A survey
research design was adopted for the study. One Hundred and Ten (110) employees
(bankers and secretaries) were drawn by a stratified sampling from three banks in
Kwara metropolis. Three research questions guided this study. Data were collected
using a researcher constructed questionnaire in a 4 point katane. The results revealed
that occupational stress has negative effect on secretaries' performance in
organizations because it leads to greater job dissatisfaction, increased absenteeism
and low morale for work.
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