ADOPTION AND USE OF MOBILE APPS FOR ENHANCED USER ENGAGEMENT IN PROF FESTUS AGHAGBO NWAKO LIBRARY NNAMDI AZIKIWE UNIVERSITY, AWKA
Abstract
ABSTRACTThis study surveyed the adoption and use of mobile apps for enhanced user engagement in Prof Festus Aghagbo Nwako Library, Nnamdi Azikiwe University Awka. The study employed descriptive survey method. Questionnaire was the instruments used for data collection. The population comprised 55 library staff in Professor Festus Aghagbo Nwako Library of Nnamdi Azikiwe University, Awka. Mean scores were used to analyze the data. The study found that majority of the mobile apps were not adopted. The extent mobile apps are used to enhance user engagement in Prof Festus Aghagbo Nwako Library was low. The challenges faced by Librarians in their adoption and use of mobile apps for enhanced user engagement in Prof Festus Aghagbo Nwako Library were that limited financial resources hinder the acquisition and maintenance of mobile app technologies in our library;and thatinadequate technical support and training for library staff affect the effective use of mobile apps, among others. The strategies to solve the challenges faced by Librarian in their adoption and use of mobile apps for enhanced user engagement in Prof Festus Aghagbo Nwako Library were implementing comprehensive training programs for library staff that can enhance their ability to effectively use mobile apps; and increasing the library’s budget for technology that can improve the acquisition and maintenance of mobile apps, among others.The study concluded thatmajority of mobile apps were not adopted in the library and has significantly contribute to low user engagement. This study therefore recommended that the library should conduct user-focused surveys or workshops to understand the specific needs of students and faculty or users.
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