TRAINING AND DEVELOPMENT PRACTICES AND ORGANIZATIONAL CITIZEN BEHAVIOUR AMONG SELECTED BAKERY BUSINESSES IN AKUNGBA-AKOKO, ONDO STATE, NIGERIA.
Abstract
This study examined the effect of Training and Development (T&D) practices on Organizational Citizen Behavior (OCB) among selected bakery businesses in Akungba Akoko, Ondo State, Nigeria. Specifically, it investigated the influence of job rotation, mentorship, coaching and workshop training on employees’ willingness to engage in discretionary behaviors that support organizational effectiveness. A descriptive survey research design was adopted for the study, From a population of 120 a sample size of 92 was selected via Yamane’s formula for determining sampling proportion. Primary data were collected through structured questionnaires administered to 92 respondents, of which 77 were valid for analysis. The data were analyzed using descriptive statistics and multiple linear regression. Findings revealed that OCB had a positive and significant effect on training and development practices among selected bakery businesses (R2 = .249, F-value =8.048, p
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