THE EFFECT OF EMPLOYEES’ PARTICIPATION IN DECISION-MAKING ON WORK PERFORMANCE

Abstract This study investigates the effect of employees' participation in decision-making on work performance, focusing on the Human Right Initiative as a case study. The research explores how various forms of participation informative, consultative, associative, administrative, and decisive influence job satisfaction, engagement, and overall organizational performance. Data were collected from 296 respondents through structured questionnaires, encompassing demographic information and detailed measures of participation and performance. The findings indicate a significant positive relationship between employees' participation in decision-making and their work performance. Higher levels of participation correlate with improved job satisfaction, engagement, and productivity. Specifically, consultative and associative participation, which involve seeking employee input and respecting their opinions, show a strong positive impact on employee morale and a sense of belonging. Administrative and decisive participation, characterized by employee autonomy and influence over decisions, are linked to higher innovation and efficiency levels. Furthermore, the study highlights that an organizational culture supporting formal and informal participation fosters collaboration and mutual respect, enhancing overall performance. Representative participation ensures diverse perspectives are considered in decision-making, leading to more balanced and effective outcomes. The positive impact of employees' participation extends to the organization's social mission, as engaged employees are more committed to achieving the organization's goals and serving beneficiaries. Based on these findings, the study recommends enhancing communication channels, implementing structured participation programs, empowering employees, strengthening representative participation, and regularly reviewing HR policies. Additionally, further research is suggested to explore the long-term effects of participation, conduct comparative and qualitative studies, and examine demographic influences on participation and performance. In conclusion, fostering employees' participation in decision-making processes is essential for improving work performance and achieving organizational success, particularly within mission-driven organizations like the Human Right Initiative.