ASSESSMENT OF CONFLICT MANAGEMENT STRATEGIES FOR IMPROVING SECONDARY SCHOOLS ADMINISTRATION IN ISIALA MBANO, IMO STATE.
Abstract
The topic of this study is “conflict management strategies for improving public secondary schools administration in Imo State”. The purpose of this study is to investigate conflict management strategies for improving public secondary schools administration in Imo State. The research was carried out using a descriptive survey research method. The population of the study is two hundred and forty (240) teachers which comprises of ten (10) public secondary schools within the Local Government Area and ten(10) principals. The instrument for data collection was seven (7) items research developed questionnaire. Then four (4) Likert rating scale was used the determine the reliability of the instrument. The instrument was validated by professionals in measurement and evaluation. The data collection was analyzed using frequency and percentage. The findings revealed that the strategies out of the ten (10) listed conflict management were effective for negotiation. Based on the findings the researcher recommended among others that the relevant authority should train Principals on effective management strategies for better administration services delivery.
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