THE IMPACT OF PERSONNEL MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF AMINU KANO INTERNATIONAL AIRPORT

Student: Shafi'u Umar Isah
Supervisor: Dr Tahir H Gwarzo
HOD: Mr Musa Ibrahim
Department of Public Administration
Social and Management Science
Kano State Polytechnic, Kano, Kano State

Abstract

ABSTRACT This study examines the impact of personnel management on organizational performance, using Aminu Kano International Airport as a case study. Personnel management plays a critical role in coordinating human resources, improving employee productivity, and achieving organizational goals. The study was conducted to assess how recruitment and selection, training and development, performance appraisal, motivation, and employee welfare influence overall organizational performance. Data for the study were collected through questionnaires and interviews administered to staff members of the organization. The findings revealed that effective personnel management practices significantly improve employee efficiency, job satisfaction, commitment, and service delivery. It was also discovered that proper training, fair compensation, and transparent performance evaluation systems contribute positively to organizational productivity and growth. The study concludes that strong personnel management strategies are essential for enhancing organizational performance in public institutions. It recommends that management should strengthen human resource policies, invest in staff development, and create a motivating work environment to ensure continuous improvement and achievement of organizational objectives.

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