ONLINE CUSTOMER ACCOMONDATION BOOKING PLARTFORM (A CASESTUDY OF RUNNIC HOTEL)

This research work focused on the development of an online supermarket shopping system using NTEPS supermarket in Ikot Ekpene, Akwa Ibom state as a case study. The study was necessary because of the existing problems such as absence of an online supermarket sales management system and low level of patronage due to the fact that sales is limited to customers in a particular place. The objectives of the study include the following: to develop an online sales management system for supermarket that can be use to upload products for sale online and to provide a function that enables customer to place order and allow admin to view and control customer order. The significance of the study is that an online system will give the supermarket an international presence, it will encourage more patronage from different geographical locations and it will help in facilitating the growth of the supermarket. The design methodology used is object oriented and analysis design methodology (OOADM). The programming language used is PHP (pHp Hypertext Pre-processor) and the database used is MySql. It was concluded that the system helps to boost level of patronage because the internet is global and hence they can attract customers all over the globe. It was recommended that: more research on online supermarket sales management system should be encouraged, supermarket owners and managers should take advantage of the internet to enhance their company image and also boost patronage.