SERVICES DELIVERY IN AHMADU BELLO UNIVERSITY TEACHING HOSPITAL (ABUTH) THE CHALLENGES OF FACILITIES MANAGEMENT PRACTICES

Abstract The study examine Services Delivery in Ahmadu Bello University Teaching Hospital (ABUTH): The Challenges of Facilities Management Practices. Ahmadu Bello University Teaching Hospital (ABUTH) is a leading healthcare institution in Nigeria, providing patient care, training, and research. Effective facilities management is crucial for seamless service delivery. This study investigates the challenges of facilities management practices in ABUTH and their impact on service delivery. A mixed-methods approach was employed, combining surveys, interviews, and observational studies. Data was collected from hospital staff, patients, and administrative records. The study reveals significant challenges in facilities management, including Infrastructure deficit and outdated facilities, Poor maintenance culture and inadequate funding, Human resource constraints and lack of strategic planning. These challenges compromise patient care, reduce staff productivity, increase costs, and damage the hospital’s reputation. It is also concluded that effective facilities management is critical to ABUTH’s success. Addressing these challenges requires investment, capacity building, strategic planning, and collaborative funding models. It is also recommended that the management should generate Infrastructure development and modernization, Enhanced maintenance culture and scheduling, Capacity building for facilities management personnel and Strategic planning and public-private partnerships.