DEMOGRAPHIC VARIABLES AND CONFLICT MANAGEMENT STYLES AMONG DOCTORS OF PUBLIC HOSPITALS IN DELTA STATE: A STUDY OF ASABA SPECIALIST HOSPITAL

This study examines demographic variables and conflict management styles among doctors of public hospitals in delta state: a study of asaba specialist hospital Utilizing a descriptive survey design, the research captures the characteristics and attitudes of the entire population of 150 non-teaching permanent staff, categorized into 65 senior and 85 junior staff members. Key findings reveal that addressing conflicts directly rather than avoiding them enhances performance, challenging the notion that avoidance fosters harmony. Over-accommodating conflicts can negatively affect performance, highlighting the need for a balance between assertiveness and empathy. While competition can drive innovation, an excessively competitive environment may impede collaboration, emphasizing the necessity of balancing competition with a collaborative ethos. Compromising through negotiation positively impacts performance by promoting flexibility and consensus-building, whereas collaboration fosters trust and mutual understanding, contributing to a positive work environment and higher performance outcomes. The study concludes that a nuanced and balanced approach to conflict management, promoting constructive engagement, collaboration, and flexibility, is essential for improving organisational performance. Recommendations include comprehensive conflict resolution training, promoting collaborative decision-making, fostering open communication, balancing competition with collaboration, and continuously evaluating and adapting conflict resolution strategies. Implementing these measures is vital for cultivating a culture of innovation, teamwork, and continuous improvement, positioning Delta State Polytechnic, Ogwashi-Uku, for sustained success