THE EFFECT OF BUSINESS ETHICS ON EMPLOYEE PERFORMANCE. (A STUDY OF ACCESS BANK PLC.)

ABSTRACT This study examined the effect of business ethics on employees performance, a study of Access Bank Plc. The study adopted survey research design using simple random sampling. technique in selecting thirty (30) respondents who are employees of Access Bank. Simple Percentage was used to analyze socio-economic information and research questions while Pearson Product Moment correlation was used to test the research hypotheses. The study discovered that the basic code of banking ethics consist of transparency of transactions, honest, confidentiality, proper use and care of information accurate record keeping, handling customers complaints, impartiality, reliability avoiding conflict of interest, refraining from bribery and corruption. The study concluded that employee adherence to rules and regulations was significant in relation to employee performance; the relationship is positive which means that if employees are aligned with the adoption of business ethical code of conduct it will lead to high employee performance. The study recommended that every employee of the organization should have free access to own a copy of the manual containing the codes of ethics guiding the organization at the point of employment and that disciplinary committees should be set up to ensure that investigations are duly carried out an those found guilty are made to face the consequences due to their offence. By this, it will serve as a detriment to others and will increase the level of compliance to ethical standards and codes in the organization.