MANAGEMENT COMMUNICATION AND EFFECTIVE ORGANISATIONAL PERFORMANCE IN IKOT EKPENE LOCAL GOVERNMENT COUNCIL

The aim of the study was to assess management communication and effective communication organisational performance in Ikot Ekpene local government council. The objectives of the study were; find out the extent of communication between management and staff of Ikot Ekpene local government council, identify the patterns of information flow in Ikot Ekpene local government council, ascertain the mode of communication between the management and subordinates of Ikot Ekpene local government council, and find out if the communication climate in Ikot Ekpene local government council plays a role in the overall performance of the organization. Organisational communication and Cybernetics theory was adopted to guide the study. Survey research design was designed was used. The questionnaire was the instrument for data collection. Findings revealed that management communicates with the majority of employees, although the frequency of communication varies among respondents, findings also revealed that employees perceive a strong connection between effective communication and the achievement of organizational goals, with many believing that communication significantly impacts the council’s overall performance. The study recommended that the organization should implement regular training programmes for both management and staff members. It was also recommended that Ikot Ekpene local government council should develop a comprehensive communication strategy that outlines the preferred modes of communication for different types of messages and stakeholders.