DATA PROCESSING SKILLS AND SECRETARY SERVICES DELIVERY IN PUBLIC ORGANIZATION IN UYO URBAN
Abstract
Abstract
This study examined Data processing skills and secretary services delivery in public organization in Uyo Urban. The research questions were formulated for the study. The research design used in this study was survey. Simple random sampling technique was used to select 50 respondents out of 100 which formed the population. The research instrument used for data collection was a questionnaire titled, “Data processing skills and secretary services delivery in public organization in Uyo Urban Questionnaire (DPSSSDPOQ)”. The validity of the instrument was ascertained by two experts in Research Methodology. Data from the 50 completed questionnaires were used for data analysis. The findings indicated that data entry and input, record management and storage of information influence secretary services delivery in public organization in Uyo Urban. The study recommends that Public organizations should organize regular training programs for secretarial staff to improve their data processing skills.
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