EFFECT OF HUMAN RESOURCES MANAGEMENT ON EMPLOYEE PERFORMANCE IN SELECTED BANKS IN MAIDUGURL BORNO STATE, NIGERIA

ABSTRACT Rapid changes in the economic environment, characterized by trend such as globalization, high level of dynamism and rising demand of investors and customer, the human resource management continuously try to progress their performance by minimizing expenses, renewing process and procedure, and improving customer services in order to compete and continue in the global competitive environment. The main objectives of the study are to examine the effect of human resource management on employee performance in UBA, First Bank, Zenith and GT bank in sampling technique, a total of200 questionnaires were distributed to different levels of employee statistics was used for data analysis. The data collected were analysed using multiple regression analysis with the aid of Statistical Package for Social Science (SPSS) version 21.0. The study firstly revealed that there is positive significance relationship between reward system and employee performance with significance level of 0.008. Secondly found that there is a direct impact of performance appraisal on employee performance with significance level of 0.009, thirdly found that training and development has positive significance relationship on employee performance with significance level of 0.025. The study concluded that reward system, performance appraisal and training & development has a positive significance effect on the employee performance in UBA, First Bank, Zenith and GT bank in Maiduguri Metropolis. Therefore, it is recommended that the management should endeavor to link pay to employee performance, coherent and strategic training and development and adequate performance appraisal to boost the employees' productivity.