INFLUENCE OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE EFFECTIVE PERFORMANCE OF A SECRETARY IN THREE SELECTED BUSINESSORGANIZATIONS IN KWARA STATE
Abstract
The research work titled’’ influence of information and communication technology on the effective performance of a secretary in three selected business organizations in kwara state. The population of the study comprise of 162 (secretaries) from the three selected business organizations Kwara State. The on time population of the study comprises of a total of 120 respondents. In the course of the research, two research questions and two purposes were formulated. For proper analysis, questionnaire was used to solicit responses from the respondents. Simple percentage was statically used to analyzed the questionnaire. After due analysis the following were observed: many organizations now uses computer in carrying out their day to day activities instead of employing secretaries without knowledge of computer that will cause delay in the expansion of their job. The researcher recommend that organizations are to facilitate and encourage secretaries always to update their knowledge, skills and competence in their tasks including the utilization of Information and Communication Technology facilities. There should be sufficient funds for the procurement of necessary equipment, machines and other devices to make offices Information and Communication Technology compliant
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