LEADERSHIP SEVLES AND SECRETARIES PERFORMANCE IN BUSINESS ORGANIZATIONS

Student: Mary Mfon Johnson
Supervisor: Mrs Unwana Inyang
HOD: Dr Hannah Ntekim
Department of Office Technology and Management
School of Business and Management
AKWA-IBOM STATE POLYTECHNIC (IEI), IKOT-OSURUA, AKWA IBOM STATE

Abstract

Abstract Stiles and Secretaries Performance in The state exommast Mentorship Business Organizations Ex punt factor research design was adopted for the study: The population of the shady consisted of 60 staff selected from five business organizations in hat Ekpene LGA Simple random sampling technique was used to select 30 respondents for the study. The major in view for data collection was the questionnaire for which were personally distributed to the respondent. The hypotheses were tested with chi-square statistics. The results showed that bureaucratic leadership autocratic leadership and democratic leadership styles influence secretaries performance in business organizations. The study however recommended that bureaucratic leadership style should be discarded as it rely on rules and resolution and also have a negative influence on the performance of workers in business organizations, managers should avoid the practice of autocratic leadership style as it can hinder the progress and performance of secretaries and other staff in business organizations, democratic leadership should be encouraged as it provides guidance and support to the secretaries and other staff, while also creating room for in cohesiveness in decision making processes

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