IMPACT OF TECHNOLOGICAL ADVANCEMENT ON PROPERTY MANAGEMENT PRACTICES IN LAGOS STATE
Abstract
Technological advancement has significantly transformed the real estate sector globally, and
its influence on property management practices in Lagos State is becoming increasingly
pronounced. This study examines the impact of modern technologies on the efficiency,
effectiveness, and overall quality of property management operations within the state. Using a
mixed-method approach involving questionnaires, interviews, and review of secondary
sources, the research explores how innovations such as property management software, digital
payment systems, Geographic Information Systems (GIS), smart security devices, and
automated maintenance tools are reshaping managers’ workflows. Findings show that
technology has enhanced rent collection processes, improved communication between
managers and tenants, strengthened property security, and reduced administrative delays.
However, challenges such as high implementation costs, inadequate technical skills, erratic
power supply, and cybersecurity risks limit full adoption. The study concludes that while
technological advancement offers significant opportunities for improving property
management practices in Lagos State, maximizing these benefits requires increased investment
in digital infrastructure, capacity building, and supportive regulatory frameworks. The study
contributes to contemporary discourse on digital transformation in Nigeria’s real estate sector
and provides recommendations for enhancing technology-driven property management
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