STAFF RELATIONS AND ORGANIZATIONAL EFFICIENCY A CASE STUDY OF UNITED BANK FOR AFRICA (UBA), IKOT EKPENE BRANCH
Abstract
This study focused on “Staff relations and organizational efficiency, a case study of United Bank for Africa (UBA), Ikot Ekpene branch. The study had the following objectives: To find out the extent staff of United Bank for Africa (UBA), Ikot Ekpene Branch relate, ascertain the strategies employed to strengthen staff relations in United Bank for Africa (UBA), Ikot Ekpene Branch, find out how staff relations impact organizational efficiency in United Bank for Africa (UBA), Ikot Ekpene Branch, ascertain the relationship between employee satisfaction and organizational efficiency. The excellence and the system theories were used. The study adopted a census of 40 which comprises of workers in United Bank for Africa (UBA), Ikot Ekpene branch. Findings revealed that staff relates with each other very much and it also impact the organizational efficiency with a better performance. Based on the findings, the study recommended that the management of United Bank for Africa (UBA), Ikot Ekpene branch should continue in maintaining mutual relations with her staff.
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