THE ROLE OF ORGANIZATIONAL CULTURE IN SHAPING EMPLOYEE BEHAVIOUR AND EMPLOYEE PERFORMANCE IN NIGERIA (A CASE STUDY OF AFDIN PETROLEUM SERVICES LIMITED KANO STATE)
Abstract
ABSTRACT
Organizational culture plays a pivotal role in influencing employee behaviour and shaping
workplace attitudes. This study investigates the impact of organizational culture on employee
behaviour and attitude in in the AFDIN petroleum services limited Kano State, Nigeria. Using
a mixed-method approach, data were collected from employees across selected banks through
structured questionnaires and interviews. The study is grounded in Schein's model of
organizational culture and Ajzen’s theory of planned behaviour. This study has examined the
significant role organizational culture plays in shaping employee behaviour and attitude, with
specific attention to the AFDIN petroleum service limited in Kano State, Nigeria.. The review
of relevant theories, conceptual clarifications, and empirical studies underscores the fact that
organizational culture is a central determinant of how employees think, feel, and act within
their work environments. Findings reveal that organizational culture significantly affects
employee motivation, job satisfaction, and ethical behaviour. Dimensions such as leadership
style, communication flow, and shared values emerged as key determinants. The study
recommends fostering a culture of openness, inclusivity, and recognition to enhance employee
productivity and morale. The implications are critical for banking institutions striving to
maintain competitiveness through an empowered and value-aligned workforce.
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