DIGITAL SKILLS RETRAINING REQUIRED FOR THE OFFICE WORKERS IN THE TERTIARY INSTITUTIONS IN IDAH, KOGI STATE

This seminar paper was conducted to examine the Digital Skills Retraining Required for the Office Workers in the Tertiary Institution in Idah Kogi State. The researcher in carrying out this research, went through past seminar works, textbooks, the internet and Business Education Journals. Four objectives guided the study which are: To identify digital devices handling skills retraining required, digital information processing skills retraining, digital communication skills retraining and digital collaboration skills retraining required for the Office Workers in the Tertiary Institution in Idah Kogi State. The population of this study comprises of 508 Office administrative staff in Federal Polytechnic Idah and 98 office administrative staff in College of Health Science, Idah which constitute 606 population in Idah. The findings revealed that Familiarity with peripheral device management skill, computer assembly and disassembly skill, Mobile Device Management (MDM) skill, Email Management skills and Software application skill are Digital devices handling skills retraining required for the Office Workers in the Tertiary Institution in Idah. Also, the finding also revealed that Digital Filing Systems, Information Retrieval, Data Organization, Understanding cloud storage services such as Google Drive, Dropbox, or OneDrive and Proficiency in collaborative software, such as Slack, Microsoft Teams, or Asana are Digital information processing skills retraining required for the Office Workers in the Tertiary Institution in Idah. From the findings, the following recommendations were made: The management of every tertiary institution should conduct adequate retraining of digital devices handling skills such as Familiarity with peripheral device management skill, computer assembly and disassembly skill, Mobile Device Management (MDM) skill, Email Management skills and Software application skill to enable the newly employed staff perform their office duties efficiently. The management of every institution also need to retrain its employee on Digital Filing Systems, Information Retrieval, Data Organization, Understanding cloud storage services such as Google Drive, Dropbox, or OneDrive and Proficiency in collaborative software, such as Slack, Microsoft Teams, or Asana to keep them updated retarding office routines in their various offices.