EFFECT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE PERFORMANCE IN ZENITH BANK PLC, ANYIGBA, KOGI STATE

This research examined the effect of emotional intelligence on employee performance in zenith bank plc, Anyigba, Kogi State. The specific objectives of the study are to examine how social skills influence employee performance in zenith bank plc Anyigba, Kogi state, to explore how motivation have significant effect on employee performance in zenith bank plc, to investigate how self-regulation have significant effect on employee performance in zenith bank plc. The study population consisted of thirty-eight (38) employees at Zenith plc, anyigba, Kogi State. The study made use of taro yamane formula to sample out thirty-five (35) respondents from the total population. The source of data used are primary and secondary. The researcher designed a questionnaire titled "Emotional Intelligence and Employee Performance Questionnaire" (EIEPQ) which was used as an instrument to elicit data from the respondents. The findings of the study showed that social skills has positive and significant influence on employee performance in zenith bank plc, motivation has positive and significant effect on employee performance in zenith bank ple and self-regulation has positive and significant influence to increase employee performance in zenith bank plc, Anyigba, Kogi state. Based on the findings of the study, it was therefore, recommended that the management of Zenith Bank Plc should continuously organize team-building activities, communication workshops, and social interaction sessions to strengthen social relationships among staff, in addition The management of zenith bank should review and adjust the salary structure to better reflect employee efforts and contributions, furthermore The bank should conduct regular training and seminars focused on emotional intelligence and self- regulation.