MANAGEMENT COMMUNICATION AND EFFECTIVE ORGANISATIONAL PERFORMANCE IN AKWA IBOM STATE POLYTECHNIC

The aim of the study was to assess management communication and effective communication organisational performance in Akwa Ibom state polytechnic. The objectives of the study were; find out the extent of communication between management and staff of Akwa Ibom state polytechnic; to identify the patterns of communication flow in Akwa Ibom State Polytechnic; to ascertain the factors that influence the existing communication patterns between the management and subordinates of Akwa Ibom State Polytechnic and to ascertain the communication climate and organizational performance in Akwa Ibom State Polytechnic. Organisational communication and Cybernetics theory was adopted to guide the study. The population of the study was 796. A total of 145 questionnaires were collected and found useful for the study. Survey research design was designed was used. The questionnaire was the instrument for data collection. Findings revealed that management communicates with the majority of employees, although the frequency of communication varies among respondents, findings also revealed that employees perceive a strong connection between effective communication and the achievement of organizational goals, with many believing that communication significantly impacts the management overall performance. The study recommended that the organization should implement regular training programmes for both management and staff members. It was also recommended that Akwa Ibom state polytechnic should develop a comprehensive communication strategy that outlines the preferred modes of communication for different types of messages and stakeholders.