IMPACT OF PERSONNEL SATISFACTION ON ORGANIZATIONAL GROWTH (A CASE STUDY OF REDEEMER’S UNIVERSITY, EDE, OSUN STATE)
Abstract
Abstract
This study examined the impact of personnel satisfaction on organizational growth at
Redeemer’s University, Ede, Osun State, Nigeria. It focused on key dimensions of satisfaction;
job satisfaction, compensation and benefits, career development, and work-life balance, and
their influence on institutional growth. The study was motivated by the recognition that higher
education institutions depend on satisfied and motivated personnel for sustainable development,
yet many universities continue to face challenges such as inadequate remuneration, limited
career advancement opportunities, and weak work-life balance policies. A descriptive survey
design was employed, with data collected from 154 academic and non-academic staff using a
structured questionnaire. Descriptive and inferential analyses, including regression, were
conducted to test four hypotheses. The results revealed a very weak relationship between
personnel satisfaction and organizational growth (R = 0.129; R² = 0.017), with the model not
statistically significant (F = 0.630, p = 0.642). Coefficient analysis indicated that none of the
satisfaction dimensions individually predicted organizational growth (p > 0.05). These findings
suggest that while personnel satisfaction is important for individual motivation and morale, it
does not exert a direct, measurable influence on institutional growth in this context. The study
concludes that organizational growth in higher institutions may be more dependent on factors
such as leadership quality, strategic vision, organizational culture, and external environmental
conditions. Recommendations include aligning satisfaction initiatives with strategic goals,
fostering a supportive organizational culture, enhancing recognition and communication, and
channeling satisfaction toward improved productivity and retention. Future research should
explore mediating variables and include multiple institutions to better understand the pathways
through which personnel satisfaction may indirectly influence growth.
Keywords: Personnel satisfaction, job satisfaction, compensation and benefits, career
development, work-life balance, organizational growth, higher education
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