EFFECT OF HUMAN RELATIONS ON EMPLOYEE COMMITMENT IN A MANUFACTURING FIRM: A STUDY OF WICHTECH INDUSTRIES LIMITED, ASABA
Abstract
This study examined the effect of human relations on employee commitment in a manufacturing firm, using Wichtech Industries Limited, Asaba, as a case study. The study aimed to determine how communication, teamwork, employee participation in decision-making, interpersonal relationships, and managerial support influence employee commitment. A survey research design was adopted, and data were collected through structured questionnaires administered to employees of the organization. Descriptive statistics and simple percentage analysis were used to analyze the data. Findings revealed that effective human relations practices significantly enhance employee commitment, job satisfaction, productivity, and organizational loyalty. The study concluded that positive human relations create a conducive work environment that encourages employees to remain committed to organizational goals. The study recommended that management should strengthen communication channels, promote teamwork, and encourage employee participation in decision-making processes
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