INDUSTRIAL RELATIONS AND ORGANIZATIONAL EFFICIENCY IN JOS UNIVERSITY TEACHING HOSPITAL (JUTH) PLATEAU STATE
Abstract
ABSTRACT
This project was carried out on the impact Industrial relations and organizational efficiency in Jos University Teaching Hospital (JUTH) Plateau State. The objective is to examine the effect of industrial relations on organizational efficiency. The population of the study comprises of three thousand seven hundred and forty-two (3,742) staff of Jos University Teaching Hospital (JUTH). A sample of ninety-seven (97) staff of were randomly isolated and investigated. Ninety-seven (97) copies of the questionnaire were distributed to the respondents were all filled and returned. Data collected were organized and presented in tabular form, while analysis was undertaken by the use of simple percentage. The finding shows that the management of the hospital is not fear to its employees, and workers are not treated equally in the hospital. The study recommended that both the management of the hospital and employees should understand that they both play an important role in the day to day running of the hospital. They should see each other as indispensable ally in the actualization of the organizational goals. This could be achieved by seeing and treating the organization as a system.
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