IMPACT OF TEAMWORK ON ORGANISATIONAL PERFORMANCE (A STUDY OF AIRTEL NIGERIA COMMUNICATIONS LIMITED)

ABSTRACT This research sought to appraise teamwork and its influence on organisational performance in Airtel Nigeria Communications Limited, with objectives to investigate the relationship between teamwork and productivity of staff, the extent of its influence on efficiency and service delivery in the organization, employee job satisfaction, commitment as well as the extent of nurturing innovation and problem solving. The research used the quantitative research design and 270 respondents were surveyed through a structured questionnaire. The data was analysed using SPSS and first descriptive statistics were used to assess the pattern of use.Age Pearson correlation and sex wer by SPSS is done. The results of the study showed that team work enhances staff productivity by increasing task accomplishment, quality of work and overall performance. Similarly, it was discovered that team work is essential to promoting organizational efficiency and service delivery through quick decision making, vibrant communication and sound coordination. Also, the findings indicated that existence of cooperation creates a friendly context which in turn reduces stress and causes to be motivated and loyalty traced job satisfaction from one side and commitment form other side among staff. The research also found evidence that teamwork fosters innovation and problem solving by fostering collective creativity, collaboration, and adaptability to business challenges. The hypothesis tests revealed there were strong, positive associations between teamwork and all organisational performance components measured. The findings indicate that teamwork is a strategic lever of the telecommunication organisation's performance in Nigeria. This suggests that Airtel Nigeria to enhance their teamwork culture should encourage participatoryin decision making, invest in periodic team bonding program and integrate team diversity into the system so as to ensure work efficiency and employee commitment, innovation in a competitive business environment. Keywords: Group Work, Organizational Performance, Employee Output, Delivery of Services, Job Satisfaction, Creative Thinking Airtel Nigeria.