ABSTRACT THIS STUDY EVALUATED THE HIGHER LEVEL COMPETENCIES REQUIRED IN MODERN OFFICES AS A RESULT OF ADVANCEMENT IN TECHNOLOGY. OFFICE ACTIVITIES HAVE BEEN TRANSFORMED DUE TO TECHNOLOGICAL ADVANCEMENT. THIS TRANSFORMATION CALLED FOR IMPROVEMENT OF SKIL

ABSTRACT This study evaluated the higher level competencies required in modern offices as a result of advancement in technology. Office activities have been transformed due to technological advancement. This transformation called for improvement of skills as well. Therefore, higher level competencies are required to perform office duties. The purpose of the study was to assess these higher level of competencies required in modern offices. In view of this, four specific purposes and four corresponding research questions guided the study. Two hypotheses were tested at 0.05 level of significance. Descriptive survey design was adopted and the study was carried out in public establishments in Oshimili South Local Government Area, Delta State that have Secretaries in their employment. The total population was 52. No sampling was made because the population was small. A structured questionnaire was used for data collection. The reliability coefficient of the instrument was determined to be 0.85 using test re-test method. The research questions were answered using mean statistic and standard deviation; while z-test statistics was used to test the two null hypotheses. It was found that office employers require higher level competences such as adaptive thinking problem-solving, collaboration and computing competences in modern office because of changes brought by advancement in technology. Based on the findings, it was recommended among others that the lecturers and employers of labour should always be involved in planning Office Technology and Management Curriculum which is the programme training office practitioners and Curriculum planners should as they review the Curriculum be deliberate in including course content that will expose the student to those skills.