EFFECTS OF LEADERSHIP STYLES ON EMPLOYEE PRODUCTIVITY IN SERVICE-BASED ORGANIZATIONS IN ANYIGBA

This study examined the effects of leadership styles on employee productivity in service-based organizations, with particular emphasis on the hospitality industry in Anyigba, Kogi State, Nigeria. The research adopted a descriptive survey design, using a sample of 285 respondents drawn from hotels, restaurants, and event centers. Data were collected through structured questionnaires and analyzed using descriptive and inferential statistics, including correlation and regression analysis. The findings revealed that transformational, democratic, and transactional leadership styles were the most commonly practiced, while autocratic and laissez-faire approaches were less prevalent. Transformational and democratic leadership demonstrated the strongest positive influence on employee productivity, motivation, and engagement, while autocratic and laissez-faire styles were found to hinder performance and morale. Transactional leadership showed moderate effectiveness, mainly in ensuring compliance and rewarding performance. The study concludes that inclusive and motivational leadership styles foster employee commitment, enhance service delivery, and improve organizational outcomes in the hospitality sector. It recommends the adoption of transformational and democratic leadership practices, the institutionalization of performance-based rewards, continuous staff training, and leadership development programs to strengthen employee productivity. The study contributes to the body of knowledge on leadership and organizational behavior in semi-urban Nigerian contexts and provides practical insights for hospitality managers on strategies to sustain competitiveness and growth.