IMPACT OF EMPLOYEE PARTICIPATION IN DECISION MAKING IN THE HOSPITLALITY INDUSTRY IN NIGERIA

Student: Kadijat Emmanuella Olawoyin
Supervisor: Mrs Catherine Aniemeke
HOD: Mr Frank Kika
Department of Hospitality and Tourism Management
Applied Sciences
Delta State Polytechnic, Ogwashi-Uku, Delta State

Abstract

Impact of employee participation in decision making in the hospitality industry in Nigeria. The main objectives is to determine whether employees participation in decision making enhance organization’s performance. This research work was designed to elicit information through the descriptive survey approach. The populations of the study were drawn from male and female employees who were working in the hospitality industry in Asaba. Delta State. Questionnaire and personal interview were used to elicit information from respondents simple tables and percentages were sued to analyzed data collected. Based on the analysis the following findings were made that organizations effectiveness is significantly influenced by employees participation in decision making and that the employees participation in decision making has significant effect on employees performance. In the hospitality industry. Thus, the researcher suggested that employee participation should be encouraged to increase the efficiency of decision-making. Also, managers must provide training and support to empoyees and create a culture that values and encourages employee participation at all levels of the organization. The study was anchored on the Goal Setting Theory.

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