EFFECTS OF POOR WORK ETHICS EXHIBITED BY OFFICE MANAGERS IN AKANU IBIAM FEDERAL POLYTECHNIC, UNWANA
Abstract
ABSTRACT
This study examined the effects of poor work ethics exhibited by office managers in Akanu Ibiam Federal Polytechnic, Unwana, Ebonyi State. The study was motivated by the increasing concern over unethical practices among office managers and their adverse effects on organizational productivity and managerial performance. Specifically, the study sought to determine the effects of frequent absenteeism, financial malpractice, information leakage, and records falsification on the performance of office managers and the overall effectiveness of the institution. A descriptive survey research design was adopted for the study. The population comprised office managers in Akanu Ibiam Federal Polytechnic, Unwana. Data were collected using a structured questionnaire designed on a four-point rating scale and validated by experts in the Department of Office Technology and Management. The collected data were analyzed using mean and standard deviation, with a decision benchmark of 2.50. Findings revealed that frequent absenteeism negatively affects managerial effectiveness, supervision, and decision-making processes. The study further established that financial malpractice undermines accountability, damages institutional reputation, and reduces productivity. Information leakage was found to compromise confidentiality, reduce stakeholder trust, and expose the institution to significant operational risks, while records falsification leads to financial losses, legal implications, and erosion of organizational credibility. Based on these findings, the study concluded that poor work ethics among office managers constitute a major challenge to organizational efficiency and sustainable development. The study therefore recommended regular ethics training, strict enforcement of workplace rules, improved staff supervision, strengthened internal control systems, and the promotion of integrity, accountability, and professionalism among office managers
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