SKILL-DEMAND AND IN-SERVICE TRAINING AS DETERMINANTS OF SECRETARIES' JOB PERFORMANCE (A CASE STUDY OF FEDERAL POLYTECHNIC, ILARO, OGUN STATE).

Student: Opemipo Aderonke Adenuga
Supervisor: Dr Hakeem Jimoh Edun
HOD: Mrs Olubukola Shoyoola
Department of Secretarial Administration
Education
Olabisi Onabanjo University, Ago-Iwoye, Ogun State

Abstract

This study examined "skill- demand and in- service training as determinants of secretaries' job performance (a case study of Federal Polytechnic, Ilaro, Ogun state). The study utilised a survey research design which involved sixty eight (68) secretaries in Federal Polytechnic, Ilaro, Ogun state. Descriptive Statistics and independent t- test was used for analysis. The findings of this study revealed that the result of the regression analysis of skills demand as predictor variable on secretaries job performance. The result shows non- significant outcome (F (1.66) = .810, P > 0.05). This implies that skills demand as a predictor variable has no significant contribution to the variance in secretaries job performance. The result further shows a multiple correlation coefficient of .110, R² value of .012 and adjusted R² value of .003. This means that the predictor variable accounted for 1.2% of the variance in secretaries job performance but the contribution is not significant. Hence, skills demand did not determine job performance of secretaries. Based on the findings for this study, it was recommended that training institutions should develop programmes that would assist secretaries update their internet service application skills at convenient time and space, that Federal and State governments should come out with policies that will ensure standards in the training and employment of secretaries for the public sector of the economy, especially as it relates to publisher's application skills acquisition.

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