KNOWLEDGE SHARING PRACTICES AMONG STAFF FOR IMPROVED SERVICE PROVISION AT DR. ALIYU OBAJE LIBRARY, PRINCE ABUBAKAR AUDU UNIVERSITY, ANYIGBA.

Student: Amina Abubakar
Supervisor: Mr Oyibo Abdulkareem
HOD: Dr Jibrin Azaki
Department of Library and Information Science
Education
Prince Abubakar Audu University, Anyigba

Abstract

This study examined knowledge sharing practices among staff for improved service provision Et Dr. Aliyu Ohaje Library, Prince Abubakar Audu University. A descriptive survey method was used for the study. The sample is 76 library staff in Dr. Aliyu Obaje Library, Prince Abubakar Audu University, Anyigba, total enumerative sampling. Four (4) research questions guided the conduct of the study. Statistical tools used for this analysis was simpie percentage and mean scores of the data. Analysis and discussion of the study were based on major findings of the study. The study found that, services rendered by the library under study include collection development services, reference services, circulation services. internet services, scrials services and photocopying services. The study also barriers affecting knowledge sharing practices among library staff ranged from lack of awareness of how tο adequately share knowledge, inferiority and superiority complexes among junior and senior staff are barriers to knowledge sharing among staff, unwillingness to share knowledge, lack of motivation, lack of necessary ICT infrastructures, lack of interpersonal and communication skills and lack of a knowledge sharing cultures. Finally, the study revealed that strategies to enhance knowledge sharing among Dr. Aliyu Obaje Library staff for improved service provision in the library ranged from library staff should be motivated to enable them share knowledge for improved service provision, government should provide funds for the library to put in place tools that facilitate and supports effective knowledge sharing among the library staff for improved service provision, provision of forum to sensitize staff on knowledge sharing practices and how to effectively share knowledge, creation of awareness of knowledge sharing benefits on service provision and how to share knowledge efficiently. The study recommends that the library improves on its reference services, especially in the area of virtual reference services, in order to provide remote services to users and library management educate all the staff members on the benefits and role of knowledge sharing among staff on the provision of services. Keywords: Knowledge, knowledge sharing, practices, library, university.  

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