IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGY ON HUMAN RESOURCES MANAGEMENT PRACTICES IN OLABISI ONABANJO UNIVERSITY, AGO-IWOYE

ABSTRACT This study investigates the impact of Artificial Intelligence (AI) technology on Human Resources Management (HRM) practices at Olabisi Onabanjo University, aiming to understand the integration, effects, and challenges of AI within HR functions. As AI technology increasingly becomes a part of organizational operations, it is crucial to assess its influence on key HRM areas such as recruitment, training, and compensation management. This research employs a mixedmethods approach, incorporating both quantitative surveys and qualitative interviews to gather comprehensive data on the adoption and impact of AI in HRM practices. The study reveals that AI has been widely adopted in various HR functions, with significant improvements noted in the efficiency of HR processes and decision-making capabilities. AI technologies, including chatbots and predictive analytics, have enhanced the recruitment process by streamlining resume screening and improving candidate experience. However, the study also uncovers diverse attitudes towards AI's role in compensation and training, highlighting a need for further investigation into these areas. Challenges associated with AI implementation include concerns about biases and the need for human oversight to ensure ethical applications. The findings emphasize the importance of balancing technological advancements with human judgment to address potential ethical issues. Additionally, the study explores the future prospects of AI in HRM, including its potential impact on the role of human HR professionals. The results contribute to the growing body of knowledge on AI in HRM by offering insights into its practical applications, benefits, and limitations within the university setting. The research viii underscores the necessity for ongoing adaptation and evaluation of AI technologies to maximize their benefits while mitigating challenges. This study also suggests avenues for future research, including longitudinal studies to track the long-term effects of AI adoption and cross-cultural studies to explore AI’s impact in diverse organizational contexts. Keywords: Artificial Intelligence, Human Resources Management, Efficiency, Employee Experience, Recruitment, Training, Compensation, Implementation Challenges.