CONFLICT MANAGEMENT AND STAFF PRODUCTIV.ITY IN PLATEAU STATE MINISTRY OF EDUCATION

The research work was aimed at investigating conflict management and staff productivity in Plateau State Ministry of Education. The Yamane method for sample size calculation is used to determine the research sample size. The population of the study consisted of staff and management of Plateau State Ministry of Education numbering 100. Four research questions with four hypotheses were stated. The data collection was used to answer the research questions while correlation statistics was used to determine the relationship between dependent and independent variables. Inferential statistics was to make inferences about the population using to regression statistics to determine the significance of the relationship between the variables. The findings showed that conflict management is significantly related to staff productivity. Based on the findings, the research work recommended that management of organizations or institutions should monitor and intervene on issues that can lead to conflicts in order to enhance employees’ performance by adopting avoidance strategies. Organizations should focus on creating effective conflict management strategies and training employees to use them. Encouraging a variety of conflict management styles and prompting employees to choose the most appropriate one for a given situation is also essential. This helps maintain a positive and productive workplace environment.