THE IMPACT OF MOBILE COMMUNICATION SERVICES ON THE JOB PRODUCTIVITY OF WORKERS (A CASE STUDY IN YOBE STATE POLICE COMMAND)

Student: Al-Amin Baka Sale
Supervisor: Mr Malam Saleh Umar
HOD: Mr Malam Saleh Umar
Department of Office Technology and Management
Management Sciences
Federal Polytechnic, Damaturu, Yobe State

Abstract

This study explores the Impact of Mobile Communication Services On The Job Productivity Of Workers. The study specifically determine the impact of mobile communication services network accessibility on the job productivity of workers in Yobe State Police Command Damaturu; access the impact of Collaboration of mobile Communication Service on the job productivity of worker; determine the effect of security weakness of mobile communication on the productivity of worker in Yobe State Police Command Damaturu and determine the impact of mobile communication distraction on the job productivity of Workers in Yobe state Police Command Damaturu. The study used primary source of data through the administration of questionnaire to the target respondents; the study revealed that Mobile networks enhance flexibility by allowing employees to work from home; Devices like smartphones and tablets are used to access and digitalize information; collaboration service contribute mobile Communication on the job productivity of worker in Yobe State Police Command Damaturu; security weakness affect mobile Communication Services on the job productivity of workers in Yobe State Police Command Damaturu and distraction affect Mobile Communication on job productivity of workers in Yobe State Police Command Damaturu. The study recommended that the government and relevant telecommunication agencies should improve network coverage; the Yobe State Police Command should adopt stronger security measures, regular seminars and workshops should be organized to educate officers on proper and productive use of mobile devices during official hours.; clear organizational policies should be established to minimize distractions from personal mobile phone use during working hours.

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