PERCEPTION AND SATISFACTION OF WOMEN TOWARDS THE QUALITY OF ANTENATAL CARE SERVICES IN OLABISI ONABANJO UNIVERSITY TEACHING HOSPITAL (OOUTH)
Abstract
Antenatal care is an opportunity to advice the women on how to prepare for complications and promote the benefit of skilled attendance at birth because pregnancy is a very important event from both social and medical point of view. ANC enables effective management of pre-natal morbidities, and may facilitate institutional delivery and postpartum care, thereby improving maternal and new-born health outcomes. Therefore researcher seeks to investigate the perception and satisfaction of women towards the quality of antenatal care services in Olabisi Onabanjo University Teaching Hospital (OOUTH). This study is a cross sectional descriptive study. Data were manually collected and analyzed electronically with the use of SPSS computer software version 22.
The results of this study showed that majority of the respondents 43 (57.3%) are aged within 20-29. Majority of the respondents 38 (50.7%) displayed negative perception while 37 (49.3%) displayed positive perception of antenatal care service and majority of the respondents 32 (42.7%) are well satisfied, 27 (36.0%) are moderately satisfied and 16 (21.3%) are poorly satisfied. There was an association between the perception of the respondents and their level of satisfaction of nursing care service with a p-value
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