THE RELATIONSHIP BETWEEN ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND EMPLOYEE PERFORMANCE

Organizations is heading towards achieving an increase productivity, to realize this, the organization further needs to enhance employee skills and training, as well as leadership and management one of the important sources for increased productivity is to facilitate the activities and employee performance. However, it is known fact that employee performance has been below expectation over the years in many organizations. Organization that was unable to adopt organizational citizenship behavior practices find it difficult to increase productivity. The main objective of the study is to examine the relationship between organizational citizenship behavior and employee performance at centers in University of Maiduguri. A total of 175 questionnaire were administered to directors in centers, out of this numbers 156 were correctly completed and hence retained for assessment. Both descriptive and inferential statistics were used for data analysis. The data collected were analyzed using both simple and multiple regression with the aid of statistical package for social sciences (Spss) version 2.50. the findings of this studies revealed that there is positive significant effect of courtesy on employee performance, there is negative significance effect of altruism on employee performance, there is negative significance of sportsmanship on employee performance. The study concluded that courtesy positively improves performance of workers at centers in University of Maiduguri. Therefore, it recommends that the University to adopt new organizational citizenship behavior to boost employee performance.