IMPACT OF CREDIT MANAGEMENT ON FINANCIAL PERFORMANCE OF DEPOSIT MONEY BANKS IN NIGERIA (A CASE STUDY OF ZENITH BANK PLC, LAFIA)

Student: Ganiyat Eniola Adepoju
Supervisor: Dr Egga Akodos Kwakipi
Co-Supervisor: Dr Ibrahim A. Dauda
HOD: Dr Abubakar Bashir Suleiman
Department of Accountancy
Business Administration
Isa Mustapha Agwai I Polytechnic, Lafia, Nasarawa State

Abstract

This study assesses the Impact of Credit Management on Financial Performance of Deposit Money Banks in Nigeria. The objective of the study is to examine the Effect of Credit Management on Financial Performance of Deposit Money Banks in Nigeria. The population consists of 45 management staff of Zenith Bank Plc, Lafia and the entire population is used as the sample size for the study. 45 copies of questionnaires were administered, filled and returned. Simple percentage was used to analyze the data collected through the questionnaire and the sources of data collection employed are primary sources of data. The study discovered that Bank operates Credit Control Policy, therefore the study recommended that Banks should establish sound credit management policy to enable them tackle issues of poor financial performance of the bank resulted from poor credit management policy procedures for collection of debt.

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