EFFECTS OF COVID-19 ON SERVICE DELIVERY IN KWARA STATE A STUDY OF THE MINISTRY OF TERTIARY EDUCATION
Abstract
The study sought to ascertain the effect of Covid-19 pandemic on the service delivery in Kwara State, Ministry of Tertiary Education. The study adopted survey design. In this study structured questionnaires were administrated to Nigerians of different ranks in the Kwara state ministry of tertiary education, Kwara state, Nigeria. The data collected with the questionnaires were analyzed using statistical package for social sciences (SPSS) version 20. Two hypotheses were formulated and tested using Godden Statistical tool for analysis and 50 respondents randomly sampled. The result of the study revealed that there is a significant positive relationship between Covid-19 and service delivery in Kwara State ministry of tertiary education. The study also found out that Covid- 19 has a significant effect on the educational system in Kwara State, Nigeria. It was then recommended that, because of globalization Covid-19 has to gain way for best practice in global health management and government policies along with other Covid-19 activities should be strictly observed in practice. The government needs to restructure the civil service, implement a national development plan, overhaul the country’s budgeting, overhaul the social investment programme and develop a realistic fiscal plan.
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