THE INFLUENCE OF SUSTAINABLE MANAGEMENT PRACTICES ON EMPLOYEE PERFORMANCE IN THE TELECOMMUNICATION INDUSTRY (A CASE STUDY OF MTN OFFICE OSOGBO)

ABSTRACT The study set out to investigate the influence of sustainable management practices on employee performance in the telecommunication industry. The study had four objectives: to investigate the influence of sustainable ethical practices on employee performance in the telecommunication industry, to examine the relationship between sustainable manpower development on employee performance in the telecommunication industry, to investigate the relationship between sustainable integration and employee performance in the telecommunication industry and to assess the influence of sustainable orientation on employee performance in the telecommunication industry. 100 copies of questionnaires was distributed and 94 were collected. The ANOVA result for hypothesis one revealed that at F (3,422) = 0.004, and 0.05 significant level. This implies that sustainable ethical practices have positive influence on employee performance in the telecommunication industry. Also, the ANOVA result for hypothesis two revealed that at F (3,422) = 0.041, and 0.05 significant level. This means sustainable manpower development has positive effect on employee performance in the telecommunication industry. The ANOVA result for hypothesis three showed that at F (3,422) = 0.032, and 0.05 significant level. This shows that there is significant influence of sustainable orientation on employee performance in the telecommunication industry. The study concludes that sustainable management contribution is greater to employee performance than any other variables, so that the role of every employee is very essential at all levels in the organization. The study recommends that sustainable initiatives need to be taken with an inclusive approach. An approach to sustainability should not be pushed by management, or driven by achievable standards. Instead, support and input should be sought among employees. This study showed that employees are predominantly positively motivated when a stakeholder in sustainable initiatives.