DESIGN AND IMPLEMENTATION OF A COMPUTER MAINTENANCE MANAGEMENT SYSTEM
Abstract
This project presents the design and implementation of a Computer Maintenance
institutions, corporate organizations, and other ICTbased environments. This project
contributes to the ongoing efforts to digitize administrative and technical processes,
HTML, CSS, PHP, and MySQL. It features modules such as User Login, Dashboard,
tools.
encompassing system analysis, design, development, testing, and deployment. Various
task allocation and feedback. The proposed CMMS addresses these limitations by
testing (UAT), were conducted to ensure system reliability, usability, and performance.
Management System (CMMS) aimed at improving the efficiency and accountability of
while administrators can assign work orders, monitor technician activities, and
with prospects for future expansion and integration with mobile platforms or analytics
implementation followed the system development life cycle (SDLC) approach,
maintenance workflow by reducing response time, ensuring accurate task
maintenance operations within an ICT environment. Traditional maintenance
procedures are often paperbased, timeconsuming, and prone to errors or delays in
Maintenance Request Form, Work Order Assignment, and Reports Page. The
The results from testing and user feedback show that the CMMS significantly improves
documentation, and enhancing accountability among staff. The system provides a
TABLE OF CONTENTS
scalable and adaptable platform for managing maintenance activities in academic
providing a webbased solution that enables users to submit maintenance requests,
generate reports. The system was developed using modern web technologies including
forms of testing, including unit testing, integration testing, and user acceptance
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