AN EVALUATION OF HUMAN RESOURCE MANAGEMENT TOWARDS AMELIORATING PRODUCTIVITY IN QUATITY SURVEYING FIRMS IN KADUNA STATE

ABSTRACT This study evaluates human resource management (HRM) practices and their impact on productivity within Quantity Surveying firms in Kaduna State, Nigeria. The primary objectives were to identify current HRM practices, assess their effectiveness, and propose strategies to enhance productivity. A sample of 67 respondents from various quantity surveying firms participated in the study. Data were collected through a survey and analyzed using descriptive statistics, including simple percentages.The findings reveal that most respondents are male (94%) and between 26 and 35 years old (65.7%), with a majority holding a Bachelor's degree (52.2%) and possessing 1 to 3 years of experience (41.8%). Recruitment practices predominantly involve job advertisements (44.8%) and employee referrals (38.8%). Performance appraisals are primarily conducted annually (56.7%), and training is mainly delivered through workshops and seminars (64.2%). Key challenges identified include a lack of training opportunities (38.4%), poor performance appraisal systems (34.3%), and high employee turnover (16.4%). Recommendations to improve HRM practices include enhancing training and development programs, improving performance appraisal systems, increasing employee benefits and compensation, and refining recruitment and selection processes. Additionally, fostering a positive work environment, clarifying career progression paths, addressing infrastructure challenges, and promoting apprenticeship and mentorship programs are suggested to boost overall productivity and employee satisfaction.