IMPACT OF MANAGEMENT BY OBJECTIVE ON ORGANIZATIONAL PERFORMANCE IN BANKING INDUSTRY (A CASE STUDY OF UNITED BANK OF AFRICA, CHALLENGE BRANCH

ABSTRACT This study investigated the impact of Management by Objective on organizational performance in banking industry using united bank of Africa, Challenge branch as the case study. The researcher adopted survey design. Data was collected by structured questionnaire in a yes and no Scale format. The source of data was through primary source. The target population of the study comprised of 200 staff of the selected bank in Kward State, Nigeria. Sample size of80 was derived from the population with the application of Taro yamine formula for finite population while the chi-square method was adopted to test the hypothesis slated three hypotheses were formulated and tested through correlation at 0.05 level of significance. The finding revealed that there is a significant relationship between MBO and employees commitment. Also, the study found that MBO has effect on employees' decision input in banking organizations. The study concluded that financial institution in Nigeria recognized that MBO elements are relevant and could be beneficial to banking management. The study recommended that the management of Financial Institution Nigeria especially United Bank of Africa should apply MBO for improved performance of their operations. Further, continuous training opportunities should be given to all managers in banking organization by the management, through seminars and workshops to expose them to modern trends and skills in MBO application to banking activities and management.